Educator
Location:
Cherry Hill, NJ
Description:
Educator
Location: New Jersey- Cherry Hill
Job Code: 3363
# of openings: 1
Description
Primary Location: USA-New Jersey- Haddonfield, NJ
What you will do (External)
Educators at lululemon athletica do just that! They educate! Their main role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture and the communities we belong to. By educating guests we empower them to make decisions for themselves based on the facts that we offer them. By doing this, the guesswork is taken out of shopping for customers, and a Wow! It s You! guest background is created, leaving customers with the knowledge to educate others on behalf of lululemon athletica. Authentic conversations are key to delivering the ultimate guest background by relaying your experiences with lululemon products to the guest. Involvement in teamwork is highly emphasized and the focus is placed on turning a no into a yes whenever possible.
A DAY IN THE LIFE OF AN EDUCATOR (The Tasks):
Education and Guest Background:
- Good communication expertise verbal and written
- Strong personal sense of style and athletically minded
- Assists in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required
- Responsible and dependable
- Unpack boxes for inventory as required. Boxes can weigh ten - 30 pounds
- Upbeat, optimistic, passionate, friendly and authentic
- Ensures items from change rooms are returned to appropriate area - sized and tagged
- Answers phone inquiries as required
- The Juice
- The Training HUB
- Community Education: ensures guest is aware of in-store community bulletin board for details and resources regarding yoga and other health, fitness and related community details
Floor Duties:
- Receives/processes stock received from warehouse, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- Arranges for mail and/or delivery, as required, to other locations and/or warehouse
- Prepares alterations for pick up the next day
- Expertise and willingness to accept and provide feedback
- Prepares pants for hemming including pinning, completing necessary documentation (customer/store hemming slip); and educating regarding timelines for completion
- Under the direction of the Store/Assistant/Showroom Manager performs/completes other additional project, duties, and assignments as required and/or by request
What makes you great (External)
EDUCATOR MUST HAVES (The Knowledge, Skills and Requirements):
- Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
- Ensures stock replenishment in work areas
- Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team
- Proactive and solution-oriented
- Provides guests with world-class education and guest background in the areas of product, culture, and community by speaking authentically about product use through their own experiences
- Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
- Creates excitement and FUN for our guests on the retail/showroom floor
- Culture Education: demonstrates , the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
- Excellent team member and expertise to operate independently
- lululemon.com
- Completes assigned clean up evening duty
- Extraordinary guest interaction, organizational and time organizational skills
- Staff Communication Book
- Completion of grade twelve education preferred
AN EDUCATOR S WORK WEEK (the Hours):
Part time is up to 23 hours per week; full-time is 24 - 40 hours per week. Time is spent educating on the retail floor; at least 1 day per week is a weekend day/night.
SELF DEVELOPMENT AND LEARNING (the Growth):
- Proactively acquires knowledge / education regarding company general info, news bulletins, store policy, processes, quality control, new garments/styles, customer feedback/experiences, and staff details/communiqu by consistently reviewing:
- lulunet
Company:
Lululemon Athletica
Posted:
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